Irish Online Shops: Products, Stock and Checkout Checks

Verify the variant, dimensions, contents and any limitations needed for the buying decision. Use photographs and illustrations with accurate descriptions of what they show. Remove invented certifications or product performance claims, and keep a record of who updates the information when the item changes so an old description does not survive a stock replacement.

The CCPC provides Irish business guidance on selling products, pricing and consumer obligations. Use the relevant resources to review shop information and ask for appropriate advice where the application is uncertain. This checklist does not establish a universal returns rule or certify that a shop’s terms meet every requirement for its products and customers.

Identify which items are available and how staff update stock after an order or manual sale. State the destinations the business actually serves and the delivery arrangements it can confirm. Keep unsupported addresses and unavailable variants from being treated as ordinary fulfilment, and explain what staff do when an order needs further assessment.

At checkout, identify the currency and review product amounts, delivery charges and the displayed total with the person responsible for them. Check applicable tax treatment rather than copying a generic rate. Run a permitted test using the provider’s test facilities where available, checking error messages and destination selection without creating an unintended live charge.

Verify that staff can see the item, variant, destination and relevant status after the test. Keep an acknowledgment distinct from dispatch and investigate unclear payment or stock states before accepting more demand. Review completed deliveries, cancellations and support questions together; a successful screen alone does not prove that an order can be fulfilled correctly.